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When you first enable Wi-Fi Calling on T-Mobile, you must provide us with the primary street address at which the Wi-Fi Calling service will be used (“Your E911 Registered Address”). To set up T-Mobile Wi-Fi Calling on your device, open the Devices ​page, select your device, and use the help there.

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Wi-Fi Internet access: You must be able to use the internet on a Wi-Fi network. Most of these devices work without any problems, but T-Mobile cannot guarantee their service unless you bought the device from us. Some manufacturers state their devices have T-Mobile Wi-Fi Calling.Check the Devices​ page to look up your phone. Wi-Fi Calling is included on most T-Mobile devices.Phone that supports T-Mobile Wi-Fi Calling:.Active account: The service connects through T-Mobile service and uses your phone number, so your account must be active.E911 address: Before you can use Wi-Fi Calling, you need to set up an e911 address on your account in case your location doesn't show up automatically to a 911 dispatcher.Prevent unexpected charges when travelling abroad.